These Terms and Conditions (T&C) apply to all contracts concluded between the operators
of the app "FamFood" –
NEON Software Solutions GmbH
Brunnenstr. 195
10119 Berlin
Germany
Trade register: HRB 213873 B
Register court: Amtsgericht Charlottenburg
VAT ID No.: DE327944700
and the users (hereinafter referred to as "users") regarding the use of the FamFood app.
The FamFood app is a digital family cookbook that allows users to create recipes by uploading photos, voice recordings, links, and notes, and organizing them into cookbooks, optionally sharing them via a link.
The basic version is free and offers basic functions without the use of artificial intelligence (AI). Advanced features with AI (e.g., recipe generation, image recognition) are only included in the paid "FamFood PLUS" subscription.
The FamFood app can be used on mobile devices with iOS or Android operating systems. Certain features, particularly the AI-powered ones, require an active internet connection. The app itself needs sufficient free storage space for installation. User content is stored in the cloud. App updates are provided through the respective app store (Apple or Google). Users are responsible for regularly updating the app, unless automatic updates are enabled. The operators reserve the right to change or adjust functionalities if it serves to improve the app or is necessary for technical reasons.
Using the app requires registration with a valid email address, or an Apple or Google account. The minimum age to use the app is 13 years.
Users can upload their own content (e.g., recipes, images, texts). By uploading, the user grants the operators a non-exclusive, unlimited right of use in terms of time and place to display the content within the app.
The operators are not liable for content that violates applicable law or the rights of third parties. Users are also not personally liable for accidentally uploaded, copyright-protected content – such content will be deleted upon notification or review.
Recipes are private by default. Users can manually make content publicly accessible through a link. The responsibility for publication lies with the user.
The basic version of the app is free to use. The paid version “FamFood PLUS” offers enhanced features with AI and is available on a subscription basis through the Apple App Store or Google Play Store.
Users receive a 7-day free trial period. If the subscription is not canceled before the end of the trial period, it automatically renews at the currently valid price.
The current prices for FamFood PLUS can be found on the offer pages in the Apple App Store or Google Play Store.
Discount codes or promotions may be offered on a case-by-case basis. Cancellation is done through the settings of the respective app store.
The billing and management of subscriptions are exclusively handled through the respective app store (Apple App Store or Google Play Store). Their terms of use and conditions apply. Refunds for payments already made must be requested exclusively through the respective app store. The right of withdrawal can only be exercised through the respective app store.
The app uses AI services (e.g., OpenAI, Gemini, Claude) for the automated creation of content. When using the AI features, the corresponding inputs (e.g., texts, images, voice recordings, links) may be forwarded to and processed by the servers of these third-party providers. According to current knowledge, permanent storage does not occur. Use is at your own risk.
The operators are not liable for damages or misunderstandings that arise from AI-generated content—particularly in the case of incorrect recipes or health-endangering information.
The AI features are provided by external providers. Their terms of use, over which FamFood has no influence, apply additionally.
The AI features are provided by external providers. Their terms of use, over which FamFood has no influence, apply additionally.
The operators reserve the right to review content, delete it, or suspend user accounts if these terms and conditions or legal regulations are violated.
The separate privacy policy applies under: https://www.famfood.app/datenschutz
The law of the Federal Republic of Germany shall apply. The place of jurisdiction is – as far as legally permissible – the location of the operator.
The operators are only fully liable in cases of intent. Liability for slight or gross negligence is excluded to the extent legally permissible. This does not apply to damages arising from injury to life, body, or health, or in cases of legally mandatory liability (e.g., product liability).
The FamFood app and all contents, functions, designs, and databases are protected by copyright. The user is granted a simple, non-exclusive, non-transferable license to use the app and its contents on their own or a controlled device.
The user is prohibited from decompiling, reverse engineering, modifying, or otherwise manipulating the app or parts thereof. Statutory mandatory rights (§§ 69a ff. UrhG) remain unaffected.
Side agreements, changes, or supplements require text form. German substantive law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr/ – The operators are not obliged and not willing to participate in a dispute resolution procedure before a consumer arbitration board.
Status: June 2025
These terms and conditions are a preliminary document and may be updated or modified at any time.