Privacy Policy

Privacy Policy

Why do we collect your personal data, how do we use it, and most importantly, how do we protect it? Your privacy and security are our top priorities!

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact information in the 'Notice Regarding the Responsible Entity' section of this privacy policy.

How do we collect your data?

Your data is collected in two ways. Firstly, by providing it to us, such as information entered into a contact form. Secondly, other data is automatically collected or with your consent when you visit the website by our IT systems. This mainly includes technical data (e.g., internet browser, operating system, or time of page access). This data is automatically recorded as soon as you access the website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the data transmitted will also be processed for contract offers, orders, or other requests for services.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipients, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of these data. If you have given consent to data processing, you can withdraw this consent at any time for the future. Additionally, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the competent supervisory authority.

You can contact us at any time for these and other questions on the subject of data protection.

Analytics tools and third-party tools

When visiting this website, your browsing behavior may be statistically analyzed. This is mainly done with so-called analytics programs.

Detailed information about these analytics programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is externally hosted. The personal data collected on this website is stored on the servers of the hosting provider(s). This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and any other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 para. 1 lit. f GDPR). If consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Our hosting provider(s) will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions regarding this data.

We use the following hosting provider(s):

GoDaddy
100 S. Mill Ave Suite 1600
Tempe, AZ 85281 USA

Order processing

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required by data protection regulations, which ensures that the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

3. General Information & Mandatory Disclosures

Privacy Policy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this data protection declaration.

When you use this website, various personal data is collected. Personal data is data that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Notice regarding the responsible party

The responsible entity for data processing on this website is:

Tim Lutter
Tegelkamp 11
23843 Bad Oldesloe


Email: datenschutz@famfood.app

The responsible entity is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage duration

Unless a more specific storage duration is stated within this privacy policy, your personal data will remain with us until the purpose for data processing ceases. If you assert a legitimate request for deletion, or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the data will be deleted once these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have given consent to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, provided that special data categories are processed according to Art. 9(1) GDPR. In the case of explicit consent for the transfer of personal data to third countries, data processing also takes place on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., through device fingerprinting), data processing additionally occurs based on § 25(1) TTDSG. Consent can be revoked at any time. If your data is necessary for fulfilling a contract or for pre-contractual measures, we process your data based on Art. 6(1)(b) GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation based on Art. 6(1)(c) GDPR. Data processing may also take place based on our legitimate interests according to Art. 6(1)(f) GDPR. The relevant legal bases for each case are explained in the following sections of this privacy policy.

Recipients of personal data

In the course of our business activities, we collaborate with various external parties. This sometimes necessitates the transmission of personal data to these external entities. We only share personal data with external parties when it is required for contract fulfillment, when we are legally obligated to do so (e.g., providing data to tax authorities), when we have a legitimate interest under Article 6(1)(f) of the GDPR in sharing the data, or when another legal basis permits the data transfer. When using data processors, we only share our customers' personal data based on a valid contract for data processing. In the event of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke previously given consent at any time. The legality of data processing conducted up to the point of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and against direct marketing (Art. 21 GDPR)

If data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your specific situation. This also applies to profiling based on these provisions. You can find the respective legal basis on which processing is based in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms or the processing is for the assertion, exercise, or defense of legal claims (objection under Art. 21 para. 1 GDPR). If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling, as far as it relates to such direct marketing. If you object, your personal data will no longer be used for the purpose of direct advertising (objection under Art. 21 para. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In case of violations of the GDPR, affected individuals have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, their workplace, or the location of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to request that data we process automatically based on your consent or in fulfillment of a contract be handed over to you or a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done if technically feasible.

Information, correction, and deletion

Under the applicable legal provisions, you have the right to obtain information about your stored personal data at any time, free of charge, including its origin and recipients, as well as the purpose of the data processing. You may also have the right to correct or delete this data. For this and any further questions regarding personal data, you can contact us at any time.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.

  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.

  • If we no longer need your personal data but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.

  • If you have filed an objection under Article 21(1) of the GDPR, a balance must be struck between your interests and ours. As long as it is not clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may only be processed – apart from being stored – with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this page uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies

Our websites use so-called "cookies." Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit ends. Permanent cookies remain stored on your device until you delete them yourself, or an automatic deletion is carried out by your web browser.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have different functions. Numerous cookies are technically necessary as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies necessary for carrying out the electronic communication process, for providing certain functions you desire (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring web audience) are stored based on Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of their services. If consent for the storage of cookies and similar recognition technologies has been requested, processing is based solely on this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDG); consent is revocable at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. When disabling cookies, the functionality of this website may be limited.

You can find out which cookies and services are used on this website by referring to this privacy policy.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form including the contact details you provided there will be stored with us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is carried out on the basis of Art. 6 para. 1 lit. b GDPR, insofar as your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this was requested; consent can be revoked at any time.

The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – particularly retention periods – remain unaffected.

Inquiry via email, phone, or fax

If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) as long as this was requested; consent can be revoked at any time.

The data you send to us via contact requests remain with us until you request us to delete it, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions – particularly legal retention periods – remain unaffected.

5. Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on the website, we need your email address and information that allows us to verify that you are the owner of the provided email address and agree to receive the newsletter. No further data is collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered into the newsletter subscription form is based solely on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke the consent given to store the data, the email address, and its use for sending the newsletter at any time, for example, via the 'unsubscribe' link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter or purpose ceases and will be deleted from the newsletter distribution list after unsubscribing from the newsletter. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest according to Art. 6 para. 1 lit. f DSGVO.

Data stored by us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your email address will be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO). Storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interest.

6. Plugins and Tools

Google Fonts (local hosting)

This page uses so-called Google Fonts, provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers in this process.

For more information about Google Fonts, please visit https://developers.google.com/fonts/faq and Google's Privacy Policy: https://policies.google.com/privacy?hl=de.

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Last updated on April 08, 2025